Canadian Import Brokerage Services

Already have your pet travel planned and need help with the paperwork? You’ve come to the right place!

Arranging travel for your beloved animal companion, and not sure how to complete the brokerage services? We can help! We are now able to help you complete the necessary paperwork to import with KLM into Canada. We also offer pet owner completion and assistance of health documents for pets traveling as checked baggage.

Please note: While we do not coordinate flights and bookings for Canadian imports, we will be more than happy to help forward them on to their next destination through our comfort stop service. Complete the form below to provide us with all of the necessary information.

    Vancouver

    The typical process from the arrival to the release of your companion animal, will usually take 2.5 to 3 hours after the flight arrives (this primarily depends on how busy Canada Customs is). However, import customs clearance can take a few hours longer depending on the Canada Customs lineup.

    On arrival, your pet will be transferred from the aircraft to a holding area at the main terminal for import vet inspection. Once the inspection is complete, your pet will be transferred to the airline cargo shed.

    Our staff will be waiting for your pet(s) at the airline and will transfer your cherished friend to our pet transit facility for immediate comfort and care (soiled pet carriers will be cleaned during this time).

    While we make your pet comfortable, the customs broker will be submitting the appropriate paperwork to Canada Customs for clearance.

    Once cleared into Canada, your pet is ready for collection from our airport pet care facility.

    Toronto

    Toronto has a similar process to Vancouver with a few exceptions. 

    From the arrival to the release of your companion animal, it will usually take 2.5 to 3 hours after flight arrival (this primarily depends on how busy Canada Customs is). However, import customs clearance can take a few hours longer depending on the Canada Customs lineup.

    On arrival, your pet will be transferred to the airline’s cargo shed.

    Once your pet and health documents have been checked into the airline’s cargo shed, one of our staff members will be there to collect the required documents for presentation to Canada Customs.

    The customs entry package is submitted to Canada Customs, the documents are reviewed, and your pet will be inspected by an agriculture officer. Upon completion of the review and inspection, your pet will be released.

    Our staff will collect your pet from the airline, and transfer them to our airport pet reception facility for comfort and care. The collection of your pet is at our airport office/kennel.

    Our Travel Process

    Complete an online quote request form

    Coordinate travel and book flights

    Secure health documents and government validations

    Depart

    Reviews

    Sarah Linda
    Sarah Linda
    2024-06-02
    Worldwide animal travel was phenomenal for our relocation process! Our cats were very well looked after and arrived happy and healthy. When it is time for us to go back home, we will 100% use them again! Thank you so much! Our kitties are settling in purrrfectly 😻
    Sam Post
    Sam Post
    2024-05-30
    Worldwide Animal Travel did an excellent job assisting me to navigate through the detailed and complex travel requirements for transporting my cat from Canada to the Philippines.
    Leslie Davison
    Leslie Davison
    2024-05-30
    My husband and I were moving from Vancouver to the UK We have 2 staffies and they are my kids who I wanted professional help with all the procedures and care to ensure a safe travel withNO problems entering the UK. As each country have certain requirements to accept pets I contacted Jacqueline for her services and she and her staff handled all our needs and steps throughout the planning of our trip She also coordinated the pick up at Heathrow airport and have them cared for and safely delivered to a far journey on the Ilseof Wight We couldn’t be more happier with the whole experience with this nervous transfer of Vancouver to the UK I would strongly recommend that anyone who has a pet that they use this service that are 200% professional and caring Now the whole family is together in our home in the UK Thankyou Jacqueline and the team in UK who were the one’s handling the dogs and customs on the Uk side
    Omar Ali
    Omar Ali
    2024-05-25
    Phenomenal service, I used their service recently to move my cat from Canada to Egypt and loved the service. They provided guidance on all the required documentation, followed up regularly to ensure everything is going well, once the documents were in order they made all the arrangements and picked up my cat. They took good care of her before the flight and gave regular daily updates with pictures. Their partner in Egypt was amazing as well giving hourly and sometimes sooner updates after her arrival and every step until my cat made it out of the airport and they delivered her home. Door-to-door service, worth every penny and highly recommended.
    Julia Łapińska
    Julia Łapińska
    2024-05-17
    I would like to thank Worldwide Animal Travel for organizing a trip for my two cats from Canada to Poland! I was very stressed and scared as any pet owner would be but Monica was very supportive. Documents were correctly prepared, I was being updated frequently about my cats and I was provided with multiple photos which helped me deal with the stress. Cats received excellent care. Food, water, bed and litter box were provided during their stay at the pet hotel in Vancouver and Frankfurt. Cats were traveling in spacious kennels to maximize their comfort during their long journey. I was always getting very fast responses to my emails with questions or concerns which reassured me even more that my cats are safe. I was given a tracking link which allowed me to monitor the whole journey. Cats arrived to their new home in excellent condition and ready to explore it. I’m forever grateful to everyone who was involved in this process as thanks to you my babies reached their destination unharmed and happy! ❤️ If you are thinking of traveling with your pet then I would definitely recommend this company as they are professional, reliable and very kind to animals!! 😊
    Darren Poole
    Darren Poole
    2024-05-15
    WWAF assisted me in the relocation of my dog from Canada to the UK. The Toronto team were fantastic! They provided comprehensive step-by-step guidance from quotation through to the day of travel. They provided an in-person sizing to ensure my dog would have the correct sized crate, and allowed me to take it home so that my dog could become familiar with it in the days prior to travel. All personnel I meet were very professional and clearly prioritised my pet's care. I highly recommend WWAF!
    Suzanne Graham
    Suzanne Graham
    2024-05-10
    Jacqueline at Worldwide Animal Travel was incredible at supporting us in getting our dog Flex from Canada to Scotland. So attentive to all the details, responsive, and super clear with everything we needed to make the trip successful. Could not be more grateful for the support. Thank you for taking such good care of Flex, he arrived in Scotland a happy and healthy boy!
    Melanie Winnicki
    Melanie Winnicki
    2024-05-08
    We are over the moon impressed by the service and care that WWAT gave us and our 90 pound pooch. The whole process of explaining everything to getting all the paper work together, including working with our vet, and from pick up at our door on Vancouver Island, Canada to delivery to our door at our new place in Costa Rica. The whole process was unbelievably seamless. We received regular updates and pictures during Gunner's trip, and he was always full of smiles. I would highly recommend this company to anyone who needs to move their pets. A special thank you to Lisa, who took the time to answer all of our questions. You made this a breeze! Thank you! Here's a picture of Gunner enjoying his retirement on his beach. Pura Vida!
    namyi
    namyi
    2024-05-03
    My cat arrived safe and happy after a long trip from Toronto to Bangkok. It was a great experience throughout the whole process, the staff are extremely professional and detail-oriented. I got frequent, prompt updates along the way. My cat must have been treated well and had a comfortable journey because he now sleeps in the kennel that he traveled in! I’d highly recommend working with Worldwide Animal Travel.
    Kimberly Bergado
    Kimberly Bergado
    2024-04-30
    I have an amazing experience with Worldwide Animal Travel from the inquiry until the day of thr flight. Kaylee was so great at helping me relocate Lumiere to Ottawa. i Exemplary service, and very responsive. Strongly recommend

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    Canadian Import Brokerage Services

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