Canadian Import Brokerage Services

Already have your pet’s travel planned but need help with the paperwork? Our Canadian import brokerage service is here to support you every step of the way.

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Planning travel for your beloved animal companion but feeling unsure about the paperwork? That’s where our Canadian import brokerage services come in. In addition to helping you navigate the required documentation, we now offer support for pets arriving on KLM flights into Canada. We also assist pet owners with completing health documents for animals traveling as checked baggage, ensuring every step is covered.

Please note: While we do not coordinate flights and bookings for Canadian imports, we will be more than happy to help forward them on to their next destination through our comfort stop service. Complete the form below to provide us with all of the necessary information.

Vancouver

The typical process from arrival to release usually takes 2.5 to 3 hours after your companion animal’s flight lands. This timeframe largely depends on how busy Canada Customs is. In some cases, customs clearance may take several additional hours due to delays in the Canada Customs lineup.

Upon arrival, your pet is transferred from the aircraft to a designated holding area at the main terminal for import vet inspection. After the inspection is complete, your pet is moved to the airline cargo shed.

At this point, one of our staff members will be waiting at the airline facility to escort your pet to our pet transit centre, where they will receive immediate comfort and care. (If needed, soiled pet carriers are cleaned during this time.)

Meanwhile, our customs broker handles all paperwork, ensuring timely submission to Canada Customs for entry clearance.

Once the process is complete and your pet is cleared, they will be ready for collection from our on-site airport pet care facility.

Toronto

Toronto follows a similar process to Vancouver, with a few key differences.

Typically, from flight arrival to the release of your pet, the process takes 2.5 to 3 hours, depending on the volume at Canada Customs. Delays may occur if the customs lineup is particularly long.

When your pet arrives, they are transferred directly to the airline’s cargo shed. Once both your pet and their health documentation are logged into the system, our staff steps in to collect the necessary paperwork for Canada Customs processing.

From there, the customs entry package is submitted for review. An agriculture officer inspects the documentation and your pet before granting clearance.

Following this, our team retrieves your pet and brings them to our airport reception facility, where they receive comfort and care until you’re able to pick them up.

Our Travel Process

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Complete an online quote request form

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Coordinate travel and book flights

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Secure health documents and government validations

Depart

Reviews

      
   Worldwide Animal Travel
   562 Google reviews 
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       Posted on Google  
   
   Wendy Skelly 
 
 
 
 Trustindex verifies that the original source of the review is Google. I couldn't have shipped my 3 cats without their help.  Every step of the way paperwork was checked for me before the next step and boy was there a lot of paperwork!  Great communication and Monica always had the answers.  Thank you!
  
 
      Posted on Google  
   
   Paul Woodhouse 
 
 
 
 Trustindex verifies that the original source of the review is Google. ★★★★★ We couldn’t be happier with Worldwide Animal Travel and, in particular, our coordinator, Tema, who helped us navigate the incredibly complicated process of relocating our three beautiful Burmese cats from West Vancouver to Saigon. From start to finish, Tema handled every detail with exceptional professionalism, competence, and care. She has an impressive depth of knowledge about every aspect of international pet travel and was incredibly responsive to all of our questions. Most importantly, she gave us the peace of mind we needed at every stage of what was, for us, a very stressful journey. I was especially impressed by the care she took in reviewing the documentation prepared by our veterinarian and the CFIA. She identified errors and omissions that needed to be corrected before we travelled—exactly the kind of details that could have caused serious problems if they had gone unnoticed. I truly cannot give enough praise to Worldwide Animal Travel for their expert assistance and guidance at every step. Their knowledge, attention to detail, and genuine concern for our pets made an enormous difference. And the best part of all? Our three fur babies arrived safely in Saigon and are happily exploring their new territory as I write this! ❤️🐾 Thank you, Tema, and thank you to the entire Worldwide Animal Travel team. We are eternally grateful! Five stars without hesitation. ⭐⭐⭐⭐⭐
  
 
      Posted on Google  
   
   Maggie Lai (Mags) 
 
 
 
 Trustindex verifies that the original source of the review is Google. No doubt that I had 100% satisfaction with Worldwide Animal Travel's customer service and other experience! Sahar knows her job well and able to solve all of my questions along the way! Now the huskies are happily exploring Australia.
  
 
      Posted on Google  
   
   P. C. 
 
 
 
 Trustindex verifies that the original source of the review is Google. Incredible experience! Tima (Fateme) and the team was able to help me smoothly relocate my two wonderful cats (from Vancouver  to the Philippines) within relatively short notice (1.5 months)! Even if the task had been a tricky one due to timing, Tima and her team worked relentlessly to get everything done for us, and were successful with every single goal + promise. Yes, the services may be pricey, but you most certainly get what you pay for. The stress and burden they were able to alleviate from me was basically priceless, and most importantly, both of my cats were able to make it to me safe. 5/5, will highly recommend! :)
  
 
      Posted on Google  
   
   Nicky Sykes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Shipping my dog overseas was a complex ordeal made much more manageable with the help of WWAT. They also took excellent care of him in transit and we were all reunited happy and healthy on the other side. Very grateful for the service.
  
 
      Posted on Google  
   
   Jusleen Sangha 
 
 
 
 Trustindex verifies that the original source of the review is Google. Sahar made the very difficult process of moving my dog from Canada to New Zealand so much easier! I can’t thank her enough for all her help.
  
 
      Posted on Google  
   
   dawn vanderloop 
 
 
 
 Trustindex verifies that the original source of the review is Google. Wow.  Where to start.  The whole process was easy and on time.  They took our fur babies from Canada to Holland.  It was a breeze on our end, they handled everything! We got updates every step of the way.  I was a bit worried having a pug nosed dog, but didn’t need to worry at all.  They knew the flight rules regarding heat, crates, time between flights and booked everything.  Our babies had an overnight in Toronto and Frankfurt, Germany.  Stella was taken for walks and Phoebe was provided a litter box.  See below for some photos.  Stella enjoyed the experience and Phoebe, well what can I say, she is a cat and was pretty ticked.
  
 
      Posted on Google  
   
   Kami Kaze 
 
 
 
 Trustindex verifies that the original source of the review is Google. Sunee was absolutely wonderful. She is knowledgeable, caring, and went above and beyond to take excellent care of my dog. Her professionalism and kindness made a huge difference, and I truly appreciate the exceptional service she provided.